Design Student Co-op Management
LeadershipWayfairJan – Jun 2021Product Design Manager

Design Student
Co-op Management

Mentoring Runming Dai through a six-month co-op at Wayfair — from onboarding to a job offer, with senior leaders across the organization asking if she'd join full-time.

Outcomes
Job offer
Offered a full-time role at Wayfair after the co-op
All goals
Every learning objective met by month 5 — a full month early
$1,020
Fundraised for AAPI community through a virtual art gallery
Org-wide
Recognized with shout-outs from designers beyond our direct team
Product Design Manager
I recruited Runming, created her onboarding plan and learning objectives, ran daily then weekly 1:1s, facilitated monthly career development sessions, and gave ongoing project feedback and professional guidance across six months.
Runming Dai
MassArt design student with strong systems thinking. She stood out in interviews because she wasn't focused only on solving the single problem in front of her — she was thinking about the entire experience holistically.
Empathetic Leadership
Strategic Planning, Project Management, Empathetic Listening, Team Building, Transparent Communication, Radical Candor, Career Development
Preparation

Setting her up before day one

Before Runming started, I created an onboarding deck to ease any first-day anxiety. It covered what to expect in the first week, her first project, and a slide specifically about why we hired her. I wanted her to walk in with confidence, not uncertainty about whether she belonged.

I also reviewed Wayfair's co-op competencies alongside the Level 1 Associate Product Designer requirements to understand what she'd need to demonstrate — then built learning objectives that would flex toward the L1 role, not just meet the co-op baseline. My manager Colby reviewed them before I shared them with Runming.

Why we hired you slide

The "Why we hired you" slide — so she knew from day one exactly why she was there.

Opportunities and goals board

Our shared Miro board — goals, objectives, tasks, and achievements tracked together across every 1:1.


Ongoing Support

Daily presence and structured growth

I held daily 1:1s during Runming's first month — a deliberate choice for a fully remote co-op. Every session was structured around four questions: How are you feeling? How can I best support you? What feedback do you need? Anything else on your mind? This gave her a consistent, safe space from the very beginning.

We used a shared Miro board where both of us could add thoughts before each session — so we never wasted time during 1:1s trying to remember what we needed to talk about.

Monthly career development sessions covered a lot of ground: which design path felt most right for her, job application strategies, and portfolio reviews — with me being as specific and honest as I could from my own experience navigating a design career.

My approach to mentorship
I approached this with empathy, vulnerability, and trust as the foundation. I read two books that shaped how I thought about this role: "The Making of a Manager" (Julie Zhuo) helped me internalize the mindset shift from contributor to manager — learning to trust your team instead of doing the work yourself. Brené Brown's "Dare to Lead" deepened my belief that vulnerability and the courage to try things, even when you might fail, are the real foundations of meaningful growth.

Runming's Work

Projects designed to build on each other

Each project was chosen deliberately — starting with something achievable in one sprint and building toward genuine leadership opportunities as the co-op went on.

Design system site graphics

Runming's graphic system for the design system site — setting a consistent visual standard across all guidelines.

Destructive button component

The Destructive Button component — where Runming led research, design, and usage guidelines from start to finish.


Going Beyond

The virtual art gallery — her initiative, her leadership

Early in the co-op, Runming and I joined Wayfair's DEI collective. When violence against the AAPI community rose to national attention, Runming came to me with an idea — she wanted to do something meaningful. I encouraged her to lead it herself, and she did.

She planned, organized, and designed a virtual art gallery where anyone at Wayfair could donate artwork for purchase, with proceeds going to Facing History and Ourselves and Year Up. I was a sounding board, helped remove internal blockers, and coached her through the presentation. She did the rest.

Virtual art gallery

The virtual art gallery Runming planned and designed — all planning, execution, and design was entirely hers.

Recognition for Runming

Peer recognition at the end of the co-op — from designers on and beyond our direct team.

The result
The virtual art gallery fundraised $1,020 for the AAPI community. This was the moment I knew Runming had grown far beyond what the co-op program expected — and I was genuinely proud to have been part of her journey.
Full-time job offer
Senior leaders across the organization asked if Runming would accept a role at Wayfair after finishing the co-op
All objectives met early
By May — a full month before the co-op ended — Runming had met every objective we set together in January
L1 competencies exceeded
She demonstrated the skills of a Level 1 Associate Product Designer, not just the co-op requirements
Community impact
$1,020 raised for the AAPI community — driven entirely by Runming's initiative and leadership
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