Chapter 01
Every lesson plan was a UX problem
I genuinely loved teaching. Every lesson was a design challenge — how do you make something complex feel accessible and engaging for a specific audience with different needs? I was fascinated by ed-tech and the potential of technology to transform classrooms. In my spare time I read "Steve Jobs" by Walter Isaacson and became captivated by the idea that simplicity is the hardest thing to design. I didn't have the vocabulary yet, but I was already thinking like a designer.
Chapter 02
Ed-tech had me hooked — I wanted to build it
While teaching at York Elementary, I became increasingly excited about the potential of ed-tech to improve the lives of teachers and students. I wanted to be part of building it. I earned my UX certificate at General Assembly and landed my first role at TeachersConnect — a social networking app built for teachers. Watching educators' workflows improve because of something I designed was everything I'd hoped for. It confirmed that UX was the right path, and it gave me a north star: design for the people who need it most.
Chapter 03
If I could help teachers, who else could I help?
That question led me to Wayfair, where I grew from designer to managing 27 designers across enterprise platforms. Then to CVS Health, where I've led design for virtual care, health notifications, and 3rd party health integrations that reach millions of patients. My teaching background isn't behind me — it shows up every day in how I coach designers, run workshops, and advocate for the people using our products.
Whiteboarding at General Assembly (top), the Steve Jobs book and t-shirt my students signed (bottom left), early work at TeachersConnect (bottom right).
